Last updated: 5 August 2026
These Host Terms explain the rules for creating and managing a host account or property listing on PataStay Kenya. By registering as a host, you agree to these terms and to the current PataStay Kenya policies shown during registration.
1. Host eligibility and account security
You must provide accurate registration details, keep your login details secure and promptly update your contact information. You are responsible for activity performed through your host account.
2. Property listings
You may list only properties that you own, manage or are authorised to market. Photos, descriptions, prices, amenities, location details, house rules and availability must be accurate and must not mislead guests.
3. Availability
You are responsible for keeping each property calendar and availability status current. A property that is occupied, unavailable, under maintenance or otherwise not bookable must be updated promptly.
4. Guest contact and accommodation payments
PataStay Kenya is a property-discovery and connection platform. Guests may pay PataStay Kenya a platform access fee to unlock protected host details. Accommodation charges, deposits and other stay-related payments are paid directly to the host unless PataStay Kenya expressly introduces a different written arrangement.
5. Packages, renewals and listing limits
Your active package controls the number of properties, images and package features available to your account. Paid packages remain active for the stated billing period. If a paid package expires, PataStay Kenya may apply a grace period, return the account to the Free Listing plan and pause properties above the free-plan limit without deleting them.
6. Featured and verified status
Featured placement and verification are separate from ordinary listing publication. They may be included in a package, purchased separately or granted by an administrator. PataStay Kenya may remove a badge or placement when it expires or when a listing no longer meets the applicable requirements.
7. Reviews, suspension and removal
PataStay Kenya may request changes, reject, pause, suspend or remove a listing or account where information is incomplete, misleading, unlawful, unsafe, unauthorised or inconsistent with these terms. We may also act to protect guests, hosts, the platform and third parties.
8. Host responsibility
The host remains responsible for the property, guest communication, access arrangements, service delivery, permits, taxes, safety, refunds and disputes relating to the accommodation. PataStay Kenya does not guarantee that a guest will complete a stay or that a property will receive enquiries.
9. Communications
You agree to receive account, listing, payment, review, renewal and security messages by email, phone or WhatsApp using the contact details saved in your account.
10. Changes to these terms
PataStay Kenya may update these terms. Material updates may require renewed acceptance. Continued use after an update may be treated as acceptance where permitted.
11. Contact
Questions about these Host Terms can be sent to support@patastay.com.
This page is a practical starting policy for the platform and should be reviewed for the final legal and regulatory requirements applicable to the business.